The 2017 Store Operations Superstar Awards

10 Retailers Win Store Operations Superstar Awards

Retailers are upping their game when it comes to store operations in 2017 and beyond. Facing an increasing number of bankruptcies and store closings, retailers must focus on new digital strategies, omnichannel approaches, employee motivation and a better overall customer experience.

In this sixth annual Store Operations Superstar Awards, Retail TouchPoints recognizes companies that have implemented the most innovative, successful store operations strategies in six categories. The winners run the gamut from Tier 1 department stores to specialty retail businesses.

2017 Store Operations Superstar Award Winners

Digital Innovation
Gold: Walmart
Silver: Neiman Marcus

Loss Prevention
Gold: 7-Eleven

Customer Engagement
Gold: Big Lots
Silver: Cabela’s

Workforce Management
Gold: Lindt Chocolate
Silver: E&H Family Group

Store Format Innovation
Gold: Target
Silver: GameStop

Internal Operations
Gold: Under Armour

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24 Execs Named 2017 Retail Innovator Award Winners

During the 3rd Annual Retail Innovation Conference on May 10, 24 leading retail executives were honored as Retail Innovator Award winners. Now in its 4th year, this award honors business leaders who are embracing positive disruption in retail.

Retail TouchPoints received more than 100 nominations for this year’s Retail Innovator Awards. Winners hail from a wide cross-section of industry segments and company sizes. These men and women are disrupting the retail industry with new digital and omnichannel initiatives, workforce innovations, unique entrepreneurial concepts and much more.

Nominations for the 2018 Retail Innovator Awards are already open: click here to find out more.

Awards were given in six categories. The 2017 recipients are:

Category: OMNICHANNEL

Anthony Luigs, The Home Depot
Edward Park, Guess
Bryce Phillips, evo
Dan Pingree, Moosejaw
Gregg Throgmartin, Fabletics
Martijn van der Zee, Suitsupply

Category: DIGITAL COMMERCE

Wayne Duan, Walgreens
Sid Jatia, Under Armour
Brita Turner, Godiva
Angelo D’Agostino, Wet Seal

Category: UX/CX

Ben Babcock, Jet.com
Aamir Baig, Article
Todd Latz, GoHealth Urgent Care

Category: TECHNOLOGY TRAILBLAZERS

Jason Morris, Walmart
Pam Sweeney, Macy’s

Category: COLLABORATION/OPERATIONS EFFICIENCY

Chad McIntosh, Bloomingdale’s
Jamie Sommerfeld, EXPRESS
Jason McNary, agnes b.
Dennis Vandel, Foot Locker (Champs Sports)

Category: LEADERSHIP/SOCIAL

Bob Infantino, The Rockport Group
Marc Joseph, DollarDays
Ido Leffler, Yoobi
Sam Sisakhti, UsTrendy
Marta Wohrle, Truth In Aging

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11 Retailers Win 2017 Customer Engagement Awards

Retail in 2017 promises to be filled with digital innovation and technology disruption. The companies that will survive in the long term will know when to pull the trigger on the latest solutions while continuing to focus on the basics.

Retail TouchPoints recognizes 11 retail companies that are reaching these lofty goals using a variety of customer engagement strategies. Each of this year’s winners is focusing on their specific industry segment to satisfy, surprise and delight shoppers. Winners were selected through a nomination process and judged based on four criteria:

  1. Unique shopping/promotional offerings
  2. Customer engagement strategies
  3. Customer analysis
  4. Technology innovation

Learn more about the winning strategies of the 2017 Customer Engagement Award honorees:

Adore Me
Books-A-Million
Everlast Worldwide
Guaranteed Foods
Guess
Jet.com
Kohl’s
Macy’s
Samsung
Serta Simmons
Suitsupply

Fill out the form below to read about the winners!


10 Retailers Win Store Operations Superstar Awards

In the fifth annual Store Operations Superstar Awards, Retail TouchPoints is recognizing companies that have implemented the most innovative, successful store operations strategies. They run the gamut from Tier 1 department stores to smaller specialty retail businesses.

This year the winners into four categories:

  • Inventory Optimization/Loss Prevention
  • Customer Engagement
  • Mobile Strategies
  • Workforce Management

Gold award winners include: lululemon, rue21 and Talbots. To read the full report, fill out the form below.


11 Retailers Honored As Social Media Mavens

The past year has been an interesting one for social media users and marketers. Facebook, Instagram and Pinterest have unveiled new advertising offers and capabilities, while networks like Snapchat have established successful partnerships with brands and publishers.

The 11 winners of this year’s Social Media Maven Awards include the brands and retailers on the bleeding edge of new moves and innovations, constantly testing the limits with their engagement, marketing and service strategies. Brands spotlighted span retail categories, from quick-serve restaurants to convenience stores, jewelry brands and even mattress companies, and they vary in employee count, business structure and annual revenue.

Regardless of their size and stature, we believe the 2016 Social Media Maven Award winners will offer some great inspiration as you continue to refine your social media strategies.

This year’s winners are (in alphabetical order):

  • Adore Me
  • BaubleBar
  • Casper
  • Craftsman Tools
  • Dogeared
  • eBags
  • Kum & Go
  • Lovesac
  • REVOLVEclothing
  • Sperry
  • Taco Bell

Complete the form to access the 2016 Social Media Maven Awards!


 

36 Executives Named 2016 Retail Innovator Award Winners

In its third year, the Retail Innovator Awards honor 36 business leaders who are embracing positive disruption in retail.

Retail TouchPoints received more than 100 nominations for its Retail Innovator Awards and the winners hail from a wide cross-section of industry segments and company sizes. These individuals are disrupting the retail industry with new digital initiatives, workforce innovations, unique entrepreneurial concepts and much more.

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2016 Retail Innovator Award Winners Announced

Retail TouchPoints is proud to announce the 2016 Retail Innovator Award winners. The 36 retail executives were selected after review of more than 100 nominations. In its third year, the Retail Innovator Awards honor business leaders who are embracing positive disruption in retail.

All 36 winners will be honored live at the Retail Innovation Conference, which will take place May 10-11, 2016 at the Apella in New York City. Attendees will hear from the winners and learn their success stories and insights into their winning strategies. Seats are limited; retail executives are invited to register while space is still available by clicking here.

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18 Retailers Honored With 2015 Customer Engagement Awards

Shadow RTP RT068 AWD 2015 Customer Engagement Awards Dec 2015Customer engagement has become a key focus for retailers striving for success in today’s omnichannel world, and a number of innovative retailers are leading the pack in implementing successful customer engagement strategies.

The 2015 Retail TouchPoints Customer Engagement Awards honor 18 of these companies. The winners range from national department store, apparel and electronics chains to highly specialized fashion, lifestyle and gourmet consumable retailers. Despite their differences, what they all have in common is that across the organization — from the supply chain to the mobile screen — each winner has gone the extra mile to delight, surprise and satisfy shoppers.

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27 Executives Win 2015 Retail Innovator Awards

RIAIn its second year, the Retail Innovator Awards is honoring 27 retail executives who are innovative thinkers and business strategists. Awards were presented during a luncheon ceremony at The Yale Club in New York City today, June 16, 2015.

This year’s Retail Innovator Award winners rose to the top in a nomination process that produced more than 60 qualified retail executive nominations. Each winner has contributed to their businesses and the retail industry in unique ways, embracing the new disruptive forces in retail.

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13 Retailers Win 2014 Customer Engagement Awards

Shadow RTP RT039 AWD 2014 Customer Engagement Awards Final

Shadow RTP RT039 AWD 2014 Customer Engagement Awards FinalAs we move into 2015, retailers are focused on finding creative, innovative and compelling new ways to engage with customers. Throughout all channels — in-store, online, via mobile and social — merchants are striving for a consistent, cohesive brand experience. New technologies are now accessible to the smaller, regional brands as well as the largest, multi-billion-dollar retailers. These smart merchants are implementing innovative concepts in video, in-store technology, cross-channel marketing and e-Commerce.

This year, Retail TouchPoints is proud to honor 13 retail companies that have embraced customer engagement and implemented solutions and services that are delighting customers and boosting revenue. Each of this year’s winners has taken the initiative to deliver a more satisfying level of service and improved experience to the demanding shopper base. The award winners are ahead of the curve and are achieving business success in this increasingly competitive and challenging marketplace.

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