QVC, the video and e-Commerce retailer has ramped up its app strategy by adding Touch ID to its branded iPhone app.
Incorporating Apple’s fingerprint sensor technology into the mobile shopping experience will give customers the opportunity to log into their QVC accounts on all iOS 8 iPhone 5S, 6 and 6+ devices using only their fingertips to confirm their identity.
Continue reading “QVC Adds Fingerprint Sensor To New iOS App, Enhances “Second Screen” Experience”
Shopper product choices can vary based on many factors, such as region, weather and demographics. To create more relevant and tailored experiences across channels, Kohl’s recently implemented the Oracle Retail Merchandise Operations Management solution.
Oracle Retail solutions have played a key role in Kohl’s multi-step business transformation process. Over time, the retailer has implemented a series of technologies to empower team members to anticipate customer demand, identify new market opportunities, and roll out more relevant and effective products and promotions across all channels.
Continue reading “Kohl’s Tailors Pricing And Product Assortment With Oracle”
Retailers wanting to provide the best possible customer experience need to focus on building associate engagement and loyalty by treating them properly. Proper treatment starts during the training process and puts them in the best possible to succeed.
In a recent webinar, Christine Tutssell, VP of Strategic Initiatives at Axonify, discussed how Bloomingdale’s ramped up its training and eLearning program to be more gamification-oriented, ongoing and engaging for associates.
Continue reading “Bloomingdale’s Taps Axonify To Gamify Associate Training”
Cardlytics, a card-linked marketing technology company, has received $70 million in its latest financing round.
The series, which was led by Discovery Capital, brings Cardlytics’ total venture funding to more than $170 million. The money will be used to help Cardlytics extend its capabilities to help make marketing more relevant and measurable for clients.
Continue reading “Cardlytics Acquires $70 Million In Funding”
The Retail Orphan Initiative (RetailROI) has rolled out a major campaign designed to encourage the retail community to collaborate on fighting Ebola in Liberia.
#RetailFightsEbola was positioned to rally retailers, manufacturers and individuals to provide medical, hygienic and food supplies to Liberia. RetailROI hopes to raise more than $1 million in goods requested by partners and the Liberian Ministry of Health. In addition, the charitable foundation is aiming to raise more than $250,000 in financial contributions to provide immediate relief to the 3,400-plus children newly orphaned from the disease.
Continue reading “Retail Orphan Initiative Launches Campaign To Provide Ebola Relief”
Deliv has expanded its same-day delivery service, adding four new geographies, including Seattle, Houston, Northern New Jersey and Washington, D.C., to its roster in time for the holiday season.
The expansion is “fueled by both strong consumer demand and retailer interest,” according to a company statement. Previously, Deliv provided same-day delivery services in Chicago, Los Angeles, San Francisco and San Jose.
Continue reading “Deliv Expands Services To Four New Metropolitan Areas”
Pop-up shops have become a mainstay in the retail industry, with businesses of all sizes opening up locations throughout the year.
Some retailers rely on pop-ups as a core part of their businesses. Noerr Programs, for example, provides pop-ups in regional shopping centers around Christmas and Easter. Due to its growing success, Noerr Programs has even experimented with other holiday-themed shops around Halloween and even Shark Week.
Continue reading “Noerr Programs Spreads Holiday Cheer With Seasonal Pop-Ups”
Retailers know that it is difficult to beat Amazon’s pricing due to its assortment and sourcing resources. There is, however, one area where omnichannel retailers could have an advantage: Order fulfillment.
Many of today’s omnichannel retailers have brick-and-mortar stores closer to their customers than Amazon’s distribution centers. These merchants can offer faster, more customer-focused delivery options, such store pickup or same day delivery, which would be difficult for Amazon to match.
It’s time to take advantage of this competitive edge.
Continue reading “Fast, Efficient Fulfillment: A Powerful Weapon For Battling Amazon”
New technologies, such as beacons, geofencing and mobile payments, can help retailers deliver better customer experiences. But financial restraints, implementation challenges, limited toolsets and poor employee training can create barriers that prevent many retailers from implementing new technologies. Learn how to embrace the future of retail in this E-book.
Continue reading “The Future of Retail is Coming…Are Retailers Ready?”
The Merchant Customer Exchange (MCX), which consists of major retailers such as Best Buy, Gap and Walmart, announced that its mobile payment solution CurrentC has been hacked.
This news comes on the heels of MCX members, specifically Rite Aid and CVS, reversing their acceptance of mobile payment competitors Apple Pay and Google Wallet. Although both chains had NFC card readers compatible with the mobile payment systems, both companies eventually blocked NFC recognition.
Continue reading “CurrentC Hacked, Emails Of Pilot Program Participants Obtained”